Mountain Mate Treks and Tour Pvt. Ltd. is a government registered licensed trekking operator formed by a well-educated, ecologically concerned and warm hearted humbled team of travel managers, guides & leaders, porters & crew staffs with decades of experienced and following best way to supply lifetime memories for our precious travelers who dreamt to explore the magical beauty of our small Himalayan country – Nepal.
Our team has been always excellent with proper management skills, various network and expertise to manage with issues that might appear while arrangement and implementation of adventure trips in the Himalayas.
is the very most concerned priority for us and we always make sure that our trips are securely operated and handled considering the possible difficulties, easiness or technicality of the trip routes. Our working staff and crews are insured and we suggest all travelers for the issuance of comprehensive travel & medical insurance based on the attempt of any high elevation walking, adventure sports or remote expedition.
We run an eco-friendly, trekking, climbing, jungle safari, mountaineering, scenic & cultural tours, historical tours, wilderness expeditions, overland adventures, special interest tours, helicopter rescue, family adventures or group holidays in Nepal,Bhutan and Tibet. We are focused on your safety and pleasure. You are making your holiday as memorable and enjoyable as possible.
Take a look at our Tour Calendar of hikes and treks in the Himalayas available for the coming year. Therefore, If you don’t see exactly what you’re looking for, we can arrange a guided custom trip just for you. We know Nepal’s most significant hiking regions inside and out—the Annapurna sanctuary trek , Everest or Langtang —and each has a magical appeal for hiking enthusiasts.
Our goals continue to reach more and more people through our hikes. And introduce them to what for us is an essential part of life. well-lived – a connection with the natural world. Additionally, we also focused on keeping a long-lasting relationship with all of our local business partners. On increasing local communities’ growth and future development.
Giri Mahesh Raj,
Giri, born in 1987 at Dhulikhel (hill-station near Kathmandu) is a young, energetic and nature loving guy, started working in tourism at the age of 19 after finishing his high school degree from Kathmandu. He completed his graduation in major physics but his passion of traveling and nature and communication skills takes him closer towards travel and tourism sectors and so he kept on upgrading his skills in hospitality business.
As the founder of Mountain Mate Trek & Tour it is important for Giri to make sure everything runs smoothly from the first contact to the last goodbye. His knowledge and experience in his field makes him to one of the best of this business as he is reliable, time conscious, has great decision making skills and knows a lot about Nepal, the Himlayan mountains and the different tours availabe in this beautiful and lavish country. On top of that he speaks english fluently, japanese and german which makes him a great conversation partner on tour. He will always make sure the clients gets to the destination safely and provides heaps of equipement to ensure the clients gets the best conditions available on and off trek.
Mr. Dennis is a very young travel loving Germany guy completed his schooling from Munich- Germany. He made trip to Nepal's Himalaya and till at the end of his trip he been attached to the beauty and culture of Nepal.So for the loving behaviour of the Nepalese he decided to associate with Mountain Mate Trek & Tour and start giving his valuable time actively for the organisation.
His experience of the client's need and several Languages(Deutsch, Polish,French, Spanish and English) makes great effort to execute trip and manage organisation with inspiring motto to show the beauty of Himalaya and hospitality of the kind Nepalese. Mr. Dennis is also a founder member of the organisation.
Om Prakash Pun
Mr Pun belongs to a western remote part of the country – Rukum district – closer to Dolpo and Rara Lake Region. He moved to Kathmandu for the job and starts working trekking porter for a period of time. Mr Pun started his career in 2009. He has been to various popular, restricted and remote adventure trips around Nepal and successfully led many groups to the mighty Himalayas. He is government certified license holder Guide with good English and always interested to learn more about the lifestyle of our living world.
His experienced knowledge, gentleness and charming behavior makes him one of the favourite guide of the clients.
Man Bhadur Gurung
Mr Gurung borns in Gorkha district- the initial land of gurkha knights and completes his schooling there. He moved to kathmandu at the age of late teen and starts pursuing career in hiking and trekking sector. He keeps on upgrading his skills with very good Japanese and English language and successfully led many groups on various popular region, restricted and remote area's trips around might Himalayas. He is authorized licensed guide by the Nepal's Government.
His fun loving and charming behaviours creates positive vibe in the client's trip.
Arun is born and raised in Kathmandu where he completed his study. He is the young and energetic man who is always eager to tell you about the country and lifestyle. He has been working for eight years now and with his abundant knowledge as made him a successful leader. He speaks good English and believes in learning as much as he can. He has done multiple adventurous trips around Annapurna, Everest, Langtang, Mustang region.
His friendly, curious and learning attitude creates harmonious environment in the client's trip.
Trekking / climbing guide
Rajan is born in Dhading district and raised in kathmandu where he completes his graduation in commerce from kathmandu. His more than a decades of experience in might Himalayas, mountaineering skills and fluency of Korean, Japanese and English language decorates him as too good in his profession. Besides this his flexible nature and responsible behaviour creates very comfortable trips to our clients.
He is always friendly and adventurous, and authorized licensed guide by the Nepal's Government.
Our main concern is to supply the best available travel information and provide the best services in a friendly and safety manner to our valuable travelers. As much as we want to deliver the best service to our travelers, it is important for us that you know the about the procedures and consequences of trip reservation with us. We wish to offer a journey beyond your imagination to the best of our ability and strength without creating any disputes or misunderstanding before, during and after the trip. You are requested to go through each and every listed item of following Terms and Conditions, read them carefully and understand them agreeing to enter the Agreement and sign the confirmation of any trip plan offered by Mountain Mate Trek & Tour Pvt. Ltd.
1.Booking in Advance and Payments
If you intend to embark on an adventure through Mountain Mate Trek & Tour Pvt. Ltd. Ltd. you are suggested to book a trip 15 Days prior to it. A 15 days preparation period is necessary to ensure maximum safety and satisfaction of the clients.
It is obligatory for the client to dispense 25% of the total charge, at the time of booking. The advance amount will be used for is necessary for booking hotels, flights and potters and receiving approval from governmental authorities. The remaining 75% of the total charge should be paid up after your arrival to Nepal, before the start of your adventure.
[Deposit 50% in the case of Tibet and Bhutan trips to confirm the booking.]
The deposit can either be made via Bank Transfer or Card (VISA or MasterCard.
Name of the Bank : Mega Bank Ltd.
Account Name : Mountain Mate Treks & Tour pvt.Ltd.
Account Number : 1140010004354
Swift Code : MBNLNPKA
Address : Mahalaxmi-1, lalitpur, Nepal
Mobile : +977-9863201248
In case the client decides to cancel his/her trip, at any time between booking and the time of the trip, some deduction will be made to the advance amount. Such regulation is born out of the company’s obligation to pay a certain amount for personnel and resources while booking them.
Clauses for cancellation:
If the client wishes, the company shall withhold the refundable amount as a charge for his/her next trip with Mountain Mate Trek & Tour.
Late booking can be done as early as one month prior to the departure from your country. But, it is to be noted that it will involve additional cost.
4. Insurance and Travel Risks
A government act dictates that no foreigner will be able to purchase an insurance in Nepal. Hence, the clients need to purchase a travel and high altitude insurance, accidental insurance, helicopter medical insurance and emergency evacuation are mandatory and should be purchased as a package in their own country.
Medical and Emergency Rescue evacuation cost is required too, that should include Rescue, Repatriation, Helicopter, Medication, Medical Tests and Hospitalization costs. Trekking and expedition may involve risks and several other factors that cannot be foretold. Medical emergencies, natural calamities are common in high altitudes and we like to be assured that our clients are insured against helicopter evacuations, trip cancellations, and personal accidents so that they don’t have to suffer twice.
This agency will inquire about client’s personal and insurance information so that proper steps and paper works can be done in case of unpredictable situation. If somehow a rescue is needed, our company will contact rescue companies and will manage all the paper works.
It is to be noted that the company shall not bear any losses or provide compensation in case the guest’s insurance doesn’t cover any or all aspects of the trip.
The client is not entitled to any compensation, whatsoever, in case he/she forfeits from embarking on the trek/expedition because of his/her personal decision or injury. Also, if the government revokes the permit for the trek/expedition because of any disaster in the area, the clients may not seek reparation for their payment.
6.Agreement of Compliance
It is mandatory for the guest to comply with the rules and regulations of the country, during their stay in the country. Any illegal activities are downright discouraged and any deliberate or unintentional breach of law by the guest shall not obligate the company to advocate in their behalf. If any illegal activities on client’s part are observed, the company holds the right to call the authorities and hand the clients to them. If the client falls upon the hands of authority because of an unlawful act, the company isn’t obligated to provide any financial compensation.
Moreover, during the tour/trek/expedition, the team leader is the in-charge and his decision shall be considered final. We select our team leaders/guides based on years of training and experience in mountainous region and for the sake of survival and wellness of our clients; we urge them to shed any instincts that directs them against the instruction of our team leader/guides. In case of any conflicts between our clients, verbal, physical or otherwise, the company’s staff will resolve the issue and holds the right to call the police if necessary.
7. Alterations in Cost and Time and Additional Charges
The packages designed by Mountain Mate Trek & Tour Pvt. Ltd. are standard, and are designed by people after years of experience. However, the company respects the intention of the guests and provides alterations to the packages based on the client’s request provided that the client is willing to spend extra time and cost.
At other times, because of the circumstances prevalent in the area, the standard cost and time may be subject to alterations. In that case, the price and time can be adjusted by mutual agreement between the clients and company.
Damage of company equipment, delays and lags in trips, demand of additional services than previously agreed, and etc. by client is likely to increase the previously decided price.
8.Early Completion of Schedule
Sometime schedule may be completed a few days before the designated time, in such case, the company will not refund to the client. For example, in a tour package of 14 days, if the tour completes in 12 days, the company will not refund the costs of 2 days.
9. Flight Cancelations
Any flight cancellation, unless it is done by the company will not require the company to provide any financial compensation. However, it is within the duty of the agency to arrange a hotel for guests in case of flight cancellations.
10. Overnight Stay & Food
In case of any overnight stay that might occur due to the problems of or caused because of the client, or due to the flight cancellation (Domestic / International) the client will be required to pay the overnight stay charge and meals cost. However, if the stay is caused because of the agency’s reason, the agency shall have to bear the charge.
12. Agreement of Accommodations
The location of treks and expedition are very demanding. They are far away from the luxuries of 21st century. It is evident that one cannot expect things to be normal all the time. At instances, a person might not get exactly he’s been looking for, even if he is looking to pay for it. As a host company, we try our best to provide the most reasonable deals. But despite all our best efforts, sometimes, we may not be able to provide guests with everything we promised for. At such instances, we expect guests to exhibit understanding and accommodate with whatever is available. Most importantly, it is important for guests to properly understand what they are getting into before they book the trip.
We have experienced cook in the mountaineering sector. However, the taste may differ from what you have been getting used to in your place. We will make sure the best food is provided, but clients are required to follow the guidelines of the tour guide while choosing the food menu.
14.Stuff and Equipment
In case, Mountain Mate Trek & tour Pvt. Ltd temporarily provides any materials, gears, or any equipment that may or may not be the property of the company, Client needs to return it to the company's designated official at the end of the trip or expedition or trek. Should any damage occur to the aforementioned equipment, Client has to pay the amount fixed by the agency as per compensation.
We Mountain Mate Trek & tour Pvt. Ltd, may require guests to provide us with photographs taken from your camera free of charge for sake of publicity. In those circumstances, we expect guests to comply with our request. However, the photographs will only be used for promotional purpose only.
All children below the age of 16 are required to be accompanied by their legal guardian.
17.Extra Activities –
For any extra activities like ski, drone flight, paragliding or waving large flags the client should inform it to the company first. These extra activities are charged by Nepal Government, if it is not informed beforehand to the company, clients should bear all the cost resulting from such extra activities, and the company will not bear any responsibilities. But if informed, the company shall make sure all the procedures are followed accordingly.
If you want to make changes to your arrangements, please inform us in an email before 2 weeks. When any government permit, travel ticket, insurance has been given and can not be withdrawn and refunded, you will be responsible for these expenses. You will also be responsible for cancellation of airfares purchased on your behalf.
All the personal information that you sent to Mountain mate treks, while making an inquiry or writing a comments, will strictly be treated in a confidential manner. We respect your privacy and we are committed to safeguarding it. We will never share or forward your personal details like email, phone number or addresses or any personally identifiable information that you might disclose on or through our websitehttps://mountainmatetrek.com with any third party.
While booking your travel arrangement, clients will be required to fill up the forms and submit their required personal information in our booking forms. The Trip Forms can ask for the following, name and address, phone number, address, payment information, emergency contact information, proof of medical history and insurance details, current medical status, dietary preferences, passport information, arrival and departure information etc.
All such information is fully kept private and is use only for official purpose and not sells or leaked.
We use your IP address to help diagnose problems with our server and to administer our Website. We may also use your IP address to protect against fraud and will provide this information to the appropriate authorities if required by law or court order.
Our site's inquiry form requires users to give us contact information (like their name, email, and postal address), unique identifiers (like their social security number), and demographic information (like their zip code, age, or income level).
The customer's contact information is also used to get in touch with the customer when if necessary, and for other purposes.
Unique identifiers (such as a password) may be collected from Web site visitors to verify the user's identity.
This site contains links to other sites. Mountain mate is not responsible for the privacy practices or the content of such Websites.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
The information we collected is not shared with or sold to other organizations for any commercial purposes, except to provide the services you’ve requested, It might be necessary to share information in order to loss of belongings, person missing, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by the law , under such circumstances we shall take your permission and consent to pass information for further investigation.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you may contact us anytime.