PRIVACY POLICY

Privacy Policy for Mountain Mate Trek and Tour
Welcome to Mountain Mate Trek and Tour! Your privacy is of paramount importance to us. This Privacy Policy outlines how we handle your personal data, ensuring data privacy, data protection, and information security throughout your journey with us.

Data Collection and Usage
At Mountain Mate Trek and Tour, we collect and use your personal data to provide a seamless trekking experience in Nepal. The types of data we collect include:

• Personal Information: Name, contact details, and identification documents required for permits and bookings.
• User Data: Preferences, feedback, and any other information you provide during your interaction with our services.
• Payment Information: Securely processed through our payment gateway to ensure data privacy and protection.

Data Handling and Protection
We prioritize the security of your personal data. Our data handling procedures are designed to comply with global data protection standards, ensuring that your information is kept confidential and secure. Key measures include:

• Data Encryption: All personal data is encrypted both in transit and at rest.
• Access Controls: Only authorized personnel have access to your data, ensuring strict data privacy.
• Regular Audits: Periodic reviews and audits of our data handling processes to maintain the highest standards of information security.

Information Security
Protecting your data is a critical aspect of our operations. We implement robust security protocols to safeguard against unauthorized access, data breaches, and other threats. Our information security measures include:

• Secure Servers: Hosting your data on secure servers with advanced security features.
• Continuous Monitoring: Ongoing monitoring of our systems to detect and prevent any security incidents.
• Incident Response: A dedicated team ready to respond to any potential data breaches, ensuring swift action to protect your personal data.

Your Rights
As a user, you have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.
• Correct Your Data: Update any inaccuracies in your personal information.
• Delete Your Data: Request the deletion of your data under certain circumstances.
• Object to Processing: Opt-out of specific data processing activities.

Consent and Changes
By using our services, you consent to the collection and use of your personal data as outlined in this Privacy Policy. We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.
For any questions or concerns regarding our privacy practices, please contact us at info@mountainmatetrek.com.
Thank you for choosing Mountain Mate Trek and Tour. We are committed to ensuring that your adventure trekking in Nepal is not only unforgettable but also secure and respectful of your privacy.